Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king bed with a High Roller view. Arrived after 10 PM on a Thursday night and still had to wait in line for nearly an hour to make use of a self verify in kiosk. Initial impression was the room was very nice however the TV did not work. We were advised to check in w the entrance desk within the AM, which we did. They requested if it was ok to enter the room while we were gone for the day, sightseeing.
- They requested if it was okay to enter the room whilst we had been gone for the day, sightseeing.
- Paid for a king bed with a High Roller view.
- So, you guessed it, we waited in the line, tried to keep calm and hopeful that somebody would make it proper ultimately.
- We gave the OK but my husband took pictures of all of our stuff earlier than we left.
- Until some modifications happen, I will not advocate this place to anybody.
However, I did call in regards to the lack of sizzling water and by some means they made some adjustment and got the water warmer inside a few hours. I didn’t complain concerning the different issues in the room. This enterprise uses tools supplied by Tripadvisor to encourage and gather guest evaluations, including this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you back for one more great time at Flamingo Las Vegas soon.
Not The Best – Flamingo Las Vegas Resort & On Line Casino
So we called all the means down to the front desk to allow them to know, to no avail bc they didn’t show or contact us again either. The «criticism call» received through to somebody, the next day about 24 hours later and offered us a $50 food credit score to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t a real particular person to fulfill with and we couldn’t chance lacking our flights over one other disappointing customer support experience, so we have been pressured to used the self kiosk to check out. We will NEVER advocate the Flamingo to anyone for something. We appreciate you taking the time to provide your feedback, Lisa. Your feedback have been shared with the suitable group for his or her enter and a spotlight. We worth your patronage and hope to look ahead to welcoming you back.
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We gave the OK however my husband took photos of all of our stuff before we left. I tried to call the customer service quantity but was knowledgeable that they have been out of the US and I needed to talk to somebody on web site. So, you guessed it, we waited within the line, tried to maintain calm and hopeful that somebody would make it right in the long run. My husband also tried to speak to Caesar’s Rewards, , and they solely pointed out what the manager looked like so we may ask to talk to her as soon as we made to the front of the road.
Not The Most Effective – Flamingo Las Vegas Hotel & On Line Casino
This is not the Flamingo I even have stayed at and loved up to now. Thinking we wouldn’t be in the room a lot, we determined to just make-do. When we woke Monday I wished to leap int he shower. Water barely warmed up, so I took a quick one. I do not normally name and complain as a end result of I don’t desire them thinking I am looking for any freebies.
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I inform the employee that we have to speak to the manager, and gesture to the blonde lady that was identified to us, however she sees me, turns on her heel and walks the opposite means. We inquired what could be carried out regarding the TV concern and she offered to «upgrade us» to a room with an identical view. I referred to as the customer support line as soon as more to see if there was ANYONE else that I may communicate to and all I received again was an unapologetic, monotone, woman that offered to file a complaint for me. We waited the relaxation of the night time for the Engineering Manager to level out up along with his «clarification or apology» but you guessed it, no show.
We are planning a big group journey (12-14) in March. I am coordinating it and was recommending to the others we stay at the Flamingo due to its location and my good experiences there up to now. Instead, we’ll keep elsewhere (Harrah’s, New York, etc) comparable in value but a lot cleaner and never in such a state of dis-repair. Next time we will stay at a sister-property like Harrah’s or the Linq. Something comparable in price but trying significantly better. Until some adjustments happen, I will not advocate this place to anyone. I did discover that a few of the buttons int he hallways for the elevators did not work.
We appreciate you taking the time to provide your feedback, Timgerkman2021. We appreciate you taking the time to offer your suggestions, Saleslady730. We respect you taking the time to offer your suggestions, Katie. Roulette vendor was imply and took her candy time rearranging chips. Other people walked away from the table as a end result of her horrible perspective. This was my 3rd and last time staying at the flamingo.
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